LNGcold solutions GmbH
Käthe-Kollwitz-Str. 60
04109 Leipzig / Germany

Operator of the website:
Altatec GmbH
Käthe-Kollwitz-Str. 60
04109 Leipzig / Germany

Picture credits:

Privacy Notice

LNGcold solutions (“LNGcold”) has created this privacy notice to demonstrate our commitment to your privacy and to advise you of our standard policies regarding the protection of your personal data. It includes the relevant requirements of the General Data Protection Regulations (GDPR). It applies both when you visit our website and when you use our services.

This privacy notice will give you information about the following:

  1. Who we are and who is responsible for your personal data
  2. What types of personal data we process
  3. How and why we collect and use your personal data
  4. How we share your personal data
  5. How we do marketing
  6. Whether we transfer any of your data internationally
  7. How we deal with security, storage and retention of personal data as well as third-party sites
  8. Your rights
  9. The legal disclaimer
  10. Possible changes to this privacy notice
  11. The severability clause

1. Who are we and who is responsible for your personal data?

The data controller responsible for your personal data is:
LNGcold solutions GmbH
Käthe-Kollwitz-Straße 60
04109 Leipzig / Germany,

collectively referred to as “LNGcold”, “we”, “us” or “our” in this privacy notice.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact our data protection officer at or use the contact point shown above.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your interaction with us.

2. What types of personal data do we process?

2.1 Website visitors

In general, website visitors may browse through our website without providing us with any personal information (defined below) about them (though they will provide non-identifying information, as described below).
Like most website operators, LNGcold collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use its website.
LNGcold also collects information which is potentially personally-identifying, like for example internet protocol (IP) addresses. IP addresses are anonymised when used for functions such as analysis.

2.2 Gathering of personally-identifying information

Certain visitors to LNGcold choose to interact with LNGcold in ways that require us to gather personally-identifying information. “Personally-identifying information” is information relating to an identified or identifiable natural person, and it may include information such as your name, job titles, postal and delivery addresses, e-mail address, phone number, fax number as well as any other identifying information you choose to provide to us or upload to our systems in connection with the services.
In each case, LNGcold collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with LNGcold. LNGcold does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the drawback that it may prevent them from engaging in certain website-related activities, like making enquiries.
All of the information that is collected on LNGcold’s website will be handled in accordance with GDPR legislation.

3. How and why do we collect and use your personal data?

LNGcold collects and stores personal information which you enter on our website or provide to us otherwise, e.g., during offline contacts. You are never under any obligation to provide personal information. If you choose not to provide personal information, however, you may not be able to use certain website services. If you do provide personal information to us, you are consequently authorizing us to use that information in accordance with the terms of this privacy notice.
LNGcold will use personal information that you provide solely for the purposes stated in this privacy notice (e.g., to send you information which you request). LNGcold may use the collected information to contact customers to discuss a customer’s potential additional interest in LNGcold, its products and services, and its promotions and events. We may also use collected information in order to provide you with a personalised experience on our website, such as providing you with content in which you may be interested and making navigation on our website easier.
LNGcold will use the information we collect via our website in order to administer our website and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes. Furthermore in order to improve our website and in order to ensure that content is presented in the most effective manner for you and for your computer.
We will make any possible effort to keep our website safe and secure for our visitors and customers.

3.1 Anonymous Information and Cookies

With the intent of constantly increasing our website’s quality, we may also track and analyse non-identifying statistical information on our visitor’s usage of our website. For example, our website and some of our services use cookies and other similar tracking technologies to uniquely identify your browser and to gather information about how you interact with our website and service.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

3.2 Use and Disclosure of both personal information and anonymous information

We may also use the information to analyse statistical use patterns and demographic data, including where our website visitors come from and what demographic characteristics they have, and to improve the website to better serve our users.
At times, we may retain third parties to analyse the information to help us improve our services and our website by, for example, learning details regarding the number of users of our website and what pages of the website users frequent most. These third parties are not authorized to use your information any other way and are required to keep the information confidential.
LNGcold reserves the right to and will release your personal information or anonymous information, without your consent and without notice to you, if required to do so by law, or by search warrant, subpoena, or court order. Furthermore, in case LNGcold believes disclosure is necessary in order to protect, establish, or exercise LNGcold’s legal rights or defend against legal claims or in order to protect our other users or our employees, property, or business or in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving threats or potential threats to the safety of any person, or violations of the LNGcold terms of use, including this privacy notice or in order to otherwise comply with the law, a judicial proceeding, court order, or legal process LNGcold may disclose your personal information.
We may transfer your personal information and anonymous information if LNGcold is acquired by or merged with another company. LNGcold will notify you before your personal information and anonymous information is transferred as a result of such an acquisition or merger and becomes subject to a different privacy notice by posting such notice on the website.

3.3 Opt-out Procedure

You may, at any time, choose not to receive marketing materials or other communications from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by calling or e-mailing us at the contact information. At any time, you can also review or change your personal information or have LNGcold remove your data from our database by calling or e-mailing us at the contact information. Please note that if you request that you no longer receive communications from LNGcold, you may receive an automatic e-mail from LNGcold resulting from your request. If you request that your data be deleted from our database or if you request that your personal information be changed, we may maintain your existing personal information and information about your activities on and through the website for the purpose of recordkeeping and servicing, and to comply with our retention policy described below.
You may at any time choose not to receive marketing materials, phone calls, e-mails, or other contact from a business partner by contacting the business partner directly.

4. How do we share your personal data?

We do not share your personal information with anyone except as set out herein:

Within the Altatec Group

As LNGcold is one of several subsidiaries of the Altatec Group, there is a great likelihood that a Customer will conduct business with more than one Altatec company. It is important to us that we provide the best possible customer service and overall experience. In order to maintain a complete overview and insight into which customers and contact persons have relations with the various companies within the Altatec Group, we will therefore share your personal data among our subsidiaries.

Outside Altatec Group

LNGcold may also share your personal data with external third parties in the following contexts:

Business partners

LNGcold may share your personal information with our partners in the event this is legitimate from a business perspective and according to applicable privacy legislation. For example, if you purchase a product or service that LNGcold provides through one of our certified partners. In this regard, LNGcold and our partner may share personal data in order to be able to provide the product or service to the customer.

Public Authorities

The police and other authorities may demand the handover of personal information from LNGcold. In these cases, LNGcold will only hand over the data if there is a court order etc. to do so.


In connection with mergers, acquisitions or divestiture of all or parts of LNGcold’s business, the acquiring entity, as well as its consultants, will obtain access to data managed by the entity/entities involved and this may in some cases include personal data. In such cases, external parties will enter into a NDA with LNGcold.

5. How do we do marketing?

We may use the information you send to us via the website and/or the services, to communicate with you via email and, possibly, other means, regarding products, services, offers, promotions and events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time (see the “What are my rights?” section below).

6. Do we transfer any of your data internationally?

Since we operate internationally, information we collect may be processed by us outside of the European Union where data protection and privacy regulations will not offer the same level of protection as within the European Union.
If we transfer and process your information outside the European Economic Area (EEA), we make use of standard contractual clauses which have been approved by the European Commission. We also use these clauses when we transfer your information to third parties outside the EEA or we may adopt other means to ensure that adequate safeguards are applied to your information (e.g. Privacy Shield, BCR, etc). You may obtain a copy of the documents we use to protect your information when it is transferred outside the EEA by contacting us via email at our contact address (shown above).

7. How do we deal with security, storage and retention of personal data as well as third-party sites?

7.1 Security

We intend to protect your personal information and to maintain its accuracy. We implement commercially-reasonable physical, administrative and technical safeguards which help us protect your personal information from unauthorized access, use, and disclosure.

7.2 Storage and Retention of Personal Data

We may retain your personal information in our database in accordance with any existing document retention policies and applicable laws. This period may extend beyond the end of your interaction with us, but it will be only as long as it is necessary for us to have sufficient information to prevent fraudulent activity, protect ourselves against liability, permit us to pursue available remedies, or limit any damages that we may sustain. Also, we may retain your personal information beyond the end of your interaction with us if we believe in good faith that a law, regulation, rule, or guideline requires it.

7.3 Third-Party Sites

This privacy notice applies only to information collected by LNGcold through the website or otherwise. The website may contain links to other websites for which LNGcold is not responsible and over which LNGcold has no control. Users are advised to read the privacy policies of all websites they visit, including websites you visit by clicking on a link on our website.

8. What are my rights?

Under the General Data Protection Regulation, you have the following rights:

  • Right to be forgotten – if you ask us, we will erase all data we hold.
  • Right to be informed – this privacy policy explains what information we collect and how we use it.
  • Right of access – you have the right to request all of your personal data we have. You can do this by sending us an email at our contact address (shown above).
  • Right to object – you have the right to object and be removed from any direct marketing emails.

9. The Legal Disclaimer

We cannot guarantee that your personal information will never be compromised. No transmission of data over the internet or any wireless network can be guaranteed to be 100% secure. Further, while we employ reasonable measures to protect your personal information, we cannot guarantee or warrant that unauthorized third parties will not defeat those measures or use non-public personal information for improper purposes. Nevertheless, we value your business and have adopted this privacy notice and undertaken commercially-reasonable security measures as an endeavour to respect your privacy and to keep your personal information confidential.

10. What could possible changes to this privacy notice look like?

We’re constantly trying to improve our website and our services, so we may need to change this privacy policy from time to time as well. We will keep you updated on any changes by, for example, placing a notice on our website. Please, note that you are responsible for periodically reviewing this privacy notice.

11. Severability clause

The provisions of this privacy notice are independent of each other, and the invalidity or unenforceability of any term, clause, or provision of this privacy notice shall not affect the validity or enforceability of any other term, clause, or provision, and such invalid or unenforceable term, clause, or provision shall be deemed to be removed from this privacy notice.